Frequently Asked Questions

Find answers to common questions about combine harvester spare parts, ordering, shipping and more.

What combine harvester brands do you supply parts for?

We supply replacement parts for all major crawler combine harvester brands including World (沃得), Lovol (雷沃), Kubota (久保田), Yanmar (洋马), and Zoomlion (中联). Our parts catalog covers rubber tracks, chains, gears, bearings, belts, cutter bars, augers, filters and more.

How can I find the right part number for my harvester?

You can find the part number in your machine's original parts catalogue. If you don't have the catalogue, you can request a PDF catalogue from our Catalog page, or send us photos of the part and your harvester model, and our team will help identify the correct part number.

What is the minimum order quantity (MOQ)?

There is no strict minimum order quantity. You can order even a single part. However, for better pricing and shipping efficiency, we recommend ordering multiple parts together. Wholesale pricing is available for dealers and bulk orders.

How long does shipping take?

Shipping time depends on your location and shipping method: Express (DHL/FedEx/UPS) takes 3-7 business days; Air freight takes 7-15 business days; Sea freight takes 25-45 days. We ship worldwide and can help you choose the most cost-effective shipping method based on your order size and urgency.

Do you offer OEM quality parts?

Yes, all our parts meet OEM specifications. We source from qualified factories in Jiangsu and Zhejiang provinces, and every part is inspected before shipment. We match OEM specifications for fit, dimensions, materials and durability. For critical parts, we can provide quality inspection reports on request.

What payment methods do you accept?

We accept T/T (Telegraphic Transfer), Western Union, PayPal, and Alibaba Trade Assurance. For first-time orders, we recommend using Alibaba Trade Assurance for added security. Sample orders can be paid via PayPal or Western Union for faster processing.

Can you provide technical support for installation?

Yes, our technical team can provide installation guidance and troubleshooting support. We can send installation manuals, video guides, and answer technical questions via email or WhatsApp. For complex repairs, we can connect you with experienced technicians who are familiar with your harvester model.

Do you ship to India, Southeast Asia and Africa?

Yes, we regularly ship to India, Indonesia, Vietnam, Thailand, Philippines, Bangladesh, Nigeria, Kenya, Ethiopia, Tanzania and many other countries. We are familiar with export documentation, customs clearance requirements and shipping routes to these regions. Contact us for a shipping quote to your specific location.

How do I request a parts catalogue?

You can request a parts catalogue from our Catalog page. Simply click "Request Download" on the catalogue you need, fill in your name, email, company and country, and submit. Our team will review your request and send the PDF catalogue to your email within 24 hours. We have catalogues for World, Lovol, Kubota, Yanmar and Zoomlion models.

What if the part I received doesn't fit?

If a part doesn't fit due to our error (wrong part number shipped), we will replace it free of charge or issue a full refund, including shipping costs. Please contact us within 7 days of receiving the order with photos of the part and packaging. We recommend verifying part numbers before installation to avoid delays.

Still have questions?

Our team is ready to help you find the right parts for your combine harvester.

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